We are pleased to let everyone know about a new software update that is available for the Zoomax eReader. The National Library Service (NLS) just released software version 2.13 to the public. This version is being referred to as a “hot fix” update, as it was created to deal with glitches in the software program that were making it difficult for patrons to navigate BARD using their Zoomax devices. Once installed, version 2.13 should enable users to access and download material from BARD and NFB Newsline without any problems.
Update Your eReader
There are two ways to update your eReader:
- Via the internet, or
- with a library-provided cartridge
If you do not have access to the Internet and need a cartridge, please contact TBBL, and we would be happy to send you one for updating your Zoomax.
Below are the instructions for updating via the Internet:
- Connect your Zoomax eReader to AC power
- From the Zoomax main menu, navigate to device info
- Press Enter to select it
- Navigate to app update
- Press Enter to select it
- Navigate to version 2.13
- Press S3 to bring up the context menu
- Navigate to install
- Press Enter to select it and install the update
- When the "version installed successfully" message is displayed, navigate to OK and press Enter. In a few seconds, the eReader will restart and you will be at the top of the Main Menu
If you have any questions, please contact us at TBBL and we will do our best to assist you.
Zoomax Patron Listserv
If you already belong to the NLS Zoomax Patron Listserv, then you may already know about the availability of this new update. If you do not subscribe to the Listserv, we encourage you to do so. It is an easy way to find out about any news regarding the Zoomax, including announcements about bug fixes. You can also learn from other Zoomax users or pose your own questions to the community.
To subscribe to the Zoomax patron listserv, compose an email to the following address: LISTSERV@listserv.loc.gov. Leave the subject of the message blank. In the body of the message, put the following text:
subscribe NLS-ZM-EREADERPILOT FirstName LastName
Be sure to replace the FirstName and LastName placeholders with your first and last name.
Within a few minutes, you will receive a "Command confirmation request" email with a request confirmation link. Click on this link to complete your subscription request.
As of October 2024, the National Library Service (NLS) is requiring new applicants and existing patrons under the age of 18 to provide parental acknowledgment for NLS services and devices. The policy is being implemented at this time to bring NLS into compliance with a new Library of Congress policy that took effect in March of 2024.
To avoid disruption to service for your child, you will need to provide parental acknowledgment in writing by January 1, 2025. If parental acknowledgment is not provided for existing patrons by January 1, 2025, your child’s account will be suspended, and they will not receive any materials. Your child’s account can be reinstated after that date by submitting the parental acknowledgement form. If you do not wish to provide the signed form, NLS devices and reading materials utilized by your child must be promptly returned to the NYS Talking Book and Braille Library.
Please note that providing parental acknowledgement will not give you access to your child’s reading and borrowing history. Your child will not be required to reapply for service upon turning 18. However, the responsibility for NLS services and devices must be transferred to your child at that time.
Parental acknowledgment must be submitted in writing. Written acknowledgment may be provided by mail or email. Verbal parental acknowledgment by phone will not be accepted.
Requirements under the Parental Acknowledgment for NLS Services and Devices Policy
Parents/guardians of minors are asked to acknowledge and accept the NLS program terms:
Instructions for Existing Patrons
If a valid email address is associated with your child’s account, NLS will send a link for a parent / guardian to complete the required Parental Acknowledgment form.
You may also do one of the following:
If you choose to submit a written statement, you must include the following statement in your correspondence:
Please make sure to include your contact information and your child’s name and contact information.
Instructions for New Patrons
Please complete the Individual Application and the Parental Acknowledgement form. Submit both documents to the Talking Book and Braille Library.
Additional Questions
Please don’t hesitate to contact TBBL with any questions about this change. We’re happy to help!
Alternatively, you can contact the NLS Information Services Section by email at nlsref@loc.gov or by phone at 800-424-8567.