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DEI Toolkit

New York State Office of Cultural Education

Accessibility

Available does not mean accessible. Accessibility- physical and digital- is a key component in diversity, equity, inclusion, antiracism, and justice (DEI) considerations for reframing our sector’s policies and practices.

A focus on accessibility allows us as individuals and our organizations to meet the needs of our diverse audiences in meaningful ways. As you consider which accessibility needs your organization’s patrons and users may have, we encourage you to look to your community as an indicator. The census data portal and Department of Health data both offer insight into our local communities.

State-wide, 17.5% of New Yorkers are over 65 and experience disabilities associated with aging; 7.7% of New Yorkers under age 65 have a disability; 19% of kindergarten through 12th grade school children have a disability. People with these disabilities may experience low vision or be blind, deaf, or hard of hearing, have physical disabilities, neurodiversity, traumatic brain injuries, or emotional and mental health needs.

Designing for Accessibility

Incorporating universal design creates an inclusive environment for all people, not just people with disabilities. Museums, libraries, archives, historical and genealogical societies, and cultural heritage sites should design web tools for accessibility through universal design to reach the broadest audiences possible.  according to these principles web resources should be: 

  • Perceivable: Available to the senses, particularly vision and hearing.
  • Operable: User can interact with all of the elements using a mouse, keyboard, or assistive device.
  • Understandable: Content is clear, and limits confusion and ambiguity of content and navigation.
  • Robust: A wide range of technologies- both old and new- can access the content.

Basics of Web Accessible Design

  • User centered design: Simple and clean, reflect needs of the user.
  • Understandable content: Simple and concise language; home page should be 5th grade reading level; other content 8th to 11th grade reading level.
  • Intuitive navigation: Easy to discover information; easily findable content; use graphic and interactive navigation.
  • Device-agnostic web design: Content should be readable and accessible on all devices.
  • Manageable: Website infrastructure is maintained; content is managed to avoid redundancies and contradictions.

Web Accessible Design Concepts

  • Provide alternative text.
  • Caption videos and provide transcripts for audio.
  • Make PDFs and other downloadable content accessible.
  • Do not rely on color alone to convey meaning.
  • Structure content to be clear and easy to read.

Accessibility Testing and Tools

Evaluate the accessibility of your content and materials.

Automated Tools

  • WAVE Accessibility Evaluation Tool
  • PDF Accessibility Checker
  • Contrast Checker

Manual Tools

  • Read through content
  • Evaluate context
  • Use with automated tools

Keyboard Testing

  • Identify mouse only content
  • Logical and intuitive navigation order
  • “Skip navigation” link
  • Keyboard focus indicator
  • Navigate and close webpage

Screen Reader Testing

  • Reading order
  • Spelling
  • Dynamic content
  • Form elements
  • Table markup
  • Image alternative text (alt text)
  • Navigation issues

Printed and Digital Materials

Creating accessible materials and outputs require an intentional and planned approach to style and formatting of all materials produced and used by museums, libraries, archives, historical and genealogical societies, and cultural heritage sites.

  • Font Style: Use a font easily readable by screen readers and other assistive technologies. Consider using a sans serif font like Arial, Calibri, Helvetica, Tahoma, or Verdana.
  • Font Size: Use a large font size, between 12 point and 18 point.
  • Line Spacing: To support easy readability, consider using 1.5 or double spacing in print and digital materials and outputs.

Accessibility Recommendations [9]

In meeting and program spaces (in-person and virtual/video conferences):

  • Ensure there is a safe entry and exit point for people who may have mobility challenges.
  • Assess meeting and program plans for sensory considerations.
  • Use a microphone whenever possible.
  • Engage an American Sign Language interpreter whenever possible, especially for public programming.
  • Engage language interpreters to meet the needs of your community’s spoken and written languages other than English.
  • At smaller gatherings, announce everyone present at the beginning of the meeting. At larger gatherings, announce presenters and facilitators.
  • State your name before each time you speak in the meeting.
  • When sharing information (agenda, slides, etc.), check in periodically to make sure everyone can access the information.
  • For virtual/video conference meetings:
    • Enable auto captioning.
    • Periodically read comments in the chat aloud so participants with visual impairment can hear them.
    • If screen sharing, describe what is shown and share the file if possible (ideally in advance). State what page you are on so others can view the accessible version they downloaded. (This is also important for folks joining by phone or those with a poor internet connection.)
    • If you’re sharing web-based content, share the link so that participants using screen readers users can navigate to and access the content.
    • Send any links from the chat to all participants by email after each meeting.
    • Consider using Zoom polls in addition to reactions to record opinions or experiences, as reactions can disappear before everyone is able to see them or respond in time.

For digital materials meant to be read by a Screen Reader:

  • Use Styles in Word or Google Docs to generate structured headings and table of contents.
  • Use Styles instead of Bold, Underline, All Caps, Italics.
  • The use of Styles generates the table of contents that supports navigating the document, especially for users using a screen reader.
  • Title - only one thing can have this style then follow the structure, H1 for main sections, H2 for subsections, H3 and so on.
  • You can "modify" headings to change font, color, and overall look and feel of that heading. It will change all items with that heading.
  • Use outline view to check the heading structure.
  • Links
    • Consider if the document will be used digitally or printed.
    • Text should be descriptive about the link and make sense on its own. Avoid using directions like "Click here" that do not describe the link and, without other context; it's not clear where the hyperlinked "Click here" will go. Try “click here to go to the [title of document]” instead.
    • If a user might print this out, include the entire text of the URL in addition to the descriptive hyperlink.
  • Images
    • If you have a photo or illustration meant to communicate something specific, include alternative text (alt-text).
    • Decorative images such as lines, dots, things that do not communicate anything specific, should be marked as such.
  • Color contrast
  • Charts, graphs and data tables
    • Do not use color as the only way to communicate information. Labels should be included in the document and large enough to read.
    • Include alt-text to describe graphs, charts and tables.
    • Generating graphics in Excel? Do all the work in Excel and right click it to save it as an image. Create the alt-text in Word.
    • A note about data tables: Make sure every column has a header and avoid merged cells or columns. Blank cells are fine, merged cells are not easily understood by screen readers.
  • Bulleted lists and numbered lists are fine if you use the built-in formatting tools provided by your application.
  • Headers, footers, and page numbers: Watch out for color contrast, especially if it's smaller text. Use the built-in tools and this should be fine.
  • All done with your Word document and ready to convert to a PDF? From Microsoft Word, click the "Save as Adobe PDF" as this process preserves accessible formatting. Do not click “Print to PDF” as this process does not preserve accessible formatting.
    • Once the document is converted to a PDF, check for accessibility in Adobe Acrobat.
    • Check the title.
    • Tables may need to be fixed.
    • Accessibility Checker in Adobe requires reviewing the region tags. For example, you may need to delete empty paragraph tags.

9 Developed by the Toolkit Development Team with special support from Sarah McFadden, New York State Library.

Laws and Standards

Be familiar with the laws and standards that regulate accessibility in New York State.