Beginning and moderating difficult conversations is an important part of the diversity, equity, inclusion, accessibility, antiracism, and justice (DEI) work we do in cultural heritage and collections organizations.
Before engaging with difficult conversations consider:
Implementing this guidance – In order to address these concerns around racial and ethnic diversity and representation, this section provides guidance on approaches to difficult conversations and conversation starters. This guidance can be implemented for difficult conversations with and about the LGBTQ+ community, ability and disability community, and other communities who are or have been oppressed.
11 Rothstein, R. The Color of Law: A Forgotten History of How Our Government Segregated America. 2017.
Approaching difficult conversations can be frustrating and stressful, particularly when we feel under-prepared, less knowledgeable, or intimidated by the conversation. To have successful conversations on difficult topics it is important to be:
Be prepared for non-closure: DEI work is continuous and unending. It is a continually improving process. When we allocate an hour or three hours or a full day to a DEI-centered conversation it will invariably end with more questions, curiosities, and avenues to explore.
Beginning conversations about diversity, equity, inclusion, accessibility, antiracism, and justice (DEI) can be stressful. These prompts are not an exhaustive list but can help start conversations.
Caring Across Generations. (2020). Conversation Guide: Talking About Race, Racism, Care, and Caregiving. Retrieved from: https://caringacross.org/blog/talking-about-race/
Embrace Race. (2023). Resources. Retrieved from: https://www.embracerace.org/?gclid=Cj0KCQjwlPWgBhDHARIsAH2xdNefZZONPYAPh T92LRuJU28FQzWaWqjj1-797qCLK-doiw2z5WAnnSsaAil4EALw_wcB